Construction and development can sometimes cause concerns or inconvenience for those who live in close proximity to a building site. While it can be disruptive, it is important to recognise that most developments are constructed in a relatively short time frame.
The most common concerns about development can often be avoided through early and regular communication and cooperation. Where possible, talking to the property owner about the development may help to alleviate any potentially unnecessary concerns, and can often lead to more harmonious and positive neighbour relationships.
Please be aware that lodging a complaint about a construction site is treated as a serious circumstance. Each complaint is investigated, and feedback provided to the complainant. Your complaint should not be part of, or be fuelled by, an ongoing domestic dispute between yourself and your neighbour. Buildcert, as the Principal Certifier, should not be used as a mediator for existing domestic disturbances.
In the majority of cases, Buildcert will not accept an anonymous complaint. While every effort will be made to keep your details private, our investigation process may unavoidably disclose the details of the complaint and the complainant.
All complaints must be lodged electronically through this website.